Customer Support

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IR Information

Lee Seung-No, Managing Director [Planning]
TEL. 032)820-8203 / E-Mail. [email protected]

Cha Hee-Joong, Director [Chief of Stock Management Team]
TEL. 032)820-8252 / E-Mail. [email protected]

Terms and Conditions

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Terms and Conditions

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Chapter 1 General provisions

Article 1 (Purpose)

The purpose of this terms of service use is to regulate the conditions of use and processes of every service (hereinafter, the ‘Service’) provided in the homepage of SPG (hereinafter, the ‘Company’).

Article 2 (Terms)

Terms utilized in this document are defined as follows;

User: A person who receives service provided by the Company
Contract of use: A contract signed between the Company and a user on service use
Sign-up: An act of putting relevant information in an application form provided by the Company and consenting to this terms of service use to complete a contract on service use
Member: A person who has provided the personal information necessary for signing up on this site and completed registration for membership
User no. (ID): A combination of alphabet characters and numbers chosen by a user and approved by the Company for member identification and service use
Password: A combination of alphabet characters, numbers, and special characters set by a user him/herself to protect own information
Membership cancellation: An expression of intention to terminate a contract of service use after the Company or a member has utilized service

Article 3 (Effect of terms and change in terms)

If a member does not agree with amended terms, he or she may request membership withdrawal (cancellation). If a member continues to use the services without expressing any intention of refusal in 7 days from the effectuation of the changed terms, the member is regarded to have agreed to the changed terms.

The terms of service use shall come into force by noticing on the service page of the terms or notice board or announcing in other manners.
The Company, if seemed necessary, may change provisions of the terms. Changed terms shall be announced on the service page. Continued use of the services without expressing any intention of refusal in 7 days from the announcement will be regarded as consent to the changes in the terms.
If a user does not consent to a changed provision, he or she may stop utilizing the services and withdraw his or her membership registration. Continued service use will be regarded as consent to changes. Amended terms come into force in the same manner prescribed in the foregoing paragraph.

Article 4 (Regulations of compliance)

Matters not prescribed in the terms shall be subject to the provisions of Framework Act on Telecommunications, Telecommunications Business Act, and other applicable regulations.

Chapter 2 Contract on Service Use

Article 5 (Contract formation)

Contract on service use shall be formed based on the Company’s approval of a user’s application for service use and the suer’s consent to the terms.

Article 6 (Application for service use)

To apply for service use, a user may fill his or her personal information in the sign-up application form requested by the Company on the member information page.

Article 7 (Approval of application)

If a user has applied for service use with accurate details required on the application, his or her application is approved unless any special reason. In the case of any of the following, application may not be approved;
Where an applicant did not used his or her real name on the application
Where an application used another person’s name
Any false detail on the application
Where an application was made for a purpose to undermine social wellbeing, order, or public morals
Where other requirements for service use defined by the Company have not been met


Article 8 (Contract detail change)

In the event of any change in the inputs made at the time of application for service use, a member shall revise accordingly. A member shall be responsible for any problem arising from not revising such.

Chapter 3 Duty of contracting parties

Article 9 (Company’s duty)

The Company shall not disclose or distribute to a third party the personal information of a member known to it in relation to its service provision without the person’s approval; provided that, this shall not be applicable if required by a state institution in accordance with regulations such as the Framework Act on Telecommunications, for a crime investigation purpose or if required under procedures prescribed in other related laws.

Article 10 (Member’s duty)

A member shall not commit any of the following when utilizing the services;
Using another member’s ID improperly
Copying, publishing, or giving to a third party information gained from the service
Infringing the Company’s copyright, a third party’s copyright or other rights
Distributing details violating public order and public morals
Acts deemed related to a crime
Other acts violating relevant laws and regulations
A member shall not pursue sales using the services and the Company shall not be responsible for any consequences arising from utilizing them in sales.
A member shall not transfer or give the right to service use and other contractual position to another person nor provide such as security.

Chapter 4 Service use

Article 11 (Member’s duty)

A member has the responsibility for maintaining own mails, boards, registered data, etc. as necessary
A member may not delete or change data provided by the Company arbitrarily.
A member shall not register details violating public order or morals or infringing a third party’s copyright or other rights on the Company’s homepage. A member shall be responsible for any and all consequences coming from posting such details.

Article 12 (Posting control and deletion)

Efficient service provision, a member’s memory space, message capacity, storage period, etc. may be limited. The company may delete without a prior notice if any of the following is posted;

Details slandering another member or a third party or defamation to stain their honor
Details violating public order or morals
Details deemed related to a criminal behavior
Details infringing the company’s copyright, a third party’s copyright, or other rights
If a member posts an obscene material or links any pornographic site on the Company’s homepage and board
Others deemed to have violated relevant laws or regulations

Article 13 (Copyright of postings)

The copyright of postings belongs to their writers themselves. Members may not commercially utilize data included in services such as processing or selling information obtained through the services.

Article 14 (Service hours)

The services shall be available 24 hours a day throughout the year, in principle, unless there is any specific operational or technical problem; provided that this shall not be applicable in the event of regular inspection, etc.

Article 15 (Responsibility for service use)

Members shall not engage in hacking using the services, linking any pornographic site, distributing commercial software illegally, etc. The Company is not liable for any consequences or loss of sales activities in violation of such or any legal measures by a relevant institution, etc.

Article 16 (Suspension of service provision)

Service provision may be suspended in any of the following cases;

Where unavoidable due to construction or maintenance, etc. of service facility
Where telecommunication service is stopped by a key telecommunications business operator prescribed in the Telecommunications Business Act
Where system inspection is necessary
In other cases of force majeure

Chapter 5 Contract cancelation and restriction of service use

Article 17 (Contract cancellation and restriction of service use)

If a member intends to cancel a contract on service use, they themselves shall apply for cancellation via the Internet. The Company checks their personal verification and takes the necessary measures.
In the event that a member has done any of the following, the company shall notify the member of the significance of such a behavior no later than 30 days prior to its cancellation measure in order to give the person an opportunity to make a statement;.
If a member has stolen the user ID and password of another person
If a member has intentionally disturbed service operation
If a member has applied for sigh-up using false information
If a member has made double registration using two different IDs
If a member has distributed details disrupting public order and morals
If a member has done an act disgracing or disadvantaging another person
If a member has transmitted too much information or advertisement-like information for the purpose of disturbing stable service operation
If a member has distributed a computer virus program, etc. that causes telecommunication facility malfunctioning or information, etc. destruction
If a member has infringed the intellectual property right of the Company, other member or a third party
If a member has improperly utilized another person’s personal information, user ID and password
If a member has posted an obscene material or linked a pornographic site on his or her own homepage or board, etc.
Other cases deemed to have violated relevant laws and regulations

Chapter 6 Others

Article 18 (Transfer prohibition)

A member may not transfer or give the right to service use and other contractual positions to another person nor provide such as security.

Article 19 (Damage compensation)

The Company shall not be liable for any damage occurring to a member in relation to free service provision, excluding when such a damage is caused by the Company intentionally or due to its gross mistake

Article 20 (Exemption)

The Company shall be exempted from the responsibility for service provision in the case it is unable to provide service because of natural disasters, war, or force majeure equivalent thereof.
The Company shall be exempted from the responsibility for damages occurring due to unavoidable reasons such as service facility maintenance, replacement, regular inspection, construction, etc.
The Company shall not be responsible for difficulties in service use due to reasons attributable to members.
The Company shall not be responsible for damages caused by benefits expected by a member over service use or materials obtained through service.
The Company shall not be responsible for the reliability, accuracy, etc. of information, data, and facts about the services posted by members.

Article 21 (Competent court)

In the event of any legal action raised about a dispute over service use, the court governing the business place of the Company shall have the exclusive jurisdiction.

Additional Provisions

(Enforcement date) The terms shall come into force from January 1 2021.